❓ FAQ
Frequently asked questions from our guests — for a smooth and relaxing villa experience.
📅 Booking & Policies
📅 How can I make a reservation?
Reservations can be made directly through our website by selecting your preferred dates, number of guests, and available villa (currently, only one unit is offered). For any special arrangements, kindly contact us via WhatsApp.
📜 What is your cancellation and modification policy?
Once a reservation is confirmed and paid in full, cancellations, refunds, and modifications are not permitted. Guests are advised to carefully review all booking details before confirming. Please refer to our Booking and Cancellation Policy.
💳 Is a security deposit required?
No security deposit is required at the time of booking. However, guests are responsible for any damages caused during their stay.
💑 Is the villa suitable for honeymoons or special occasions?
Yes. We can arrange romantic or festive decorations for honeymoons, birthdays, or anniversaries with advance notice. 🌹🎉 Guests may contact our trusted decoration partner directly via WhatsApp for customized packages.
🏡 Villa Amenities
🍽️ Is breakfast included in the stay?
No, breakfast is not provided. Guests are welcome to explore nearby dining options or use the villa’s facilities to prepare their own meals.
🏠 What amenities are included?
Our villa provides the following amenities:
- ❄️ Air-Conditioning
- 🔥 BBQ Pit
- ☕ Electric Kettle
- 🅿️ Free Parking
- 📶 Free Wi-Fi
- 🛏️ Luxury Bedding
- 🍲 Microwave
- 🛋️ Private Lounge Area
- 🏊 Private Swimming Pool
- 🧊 Refrigerator
- 📺 Smart TV with Netflix, Disney+ & IPTV
- 💺 Sofa Bed
- 👕 Steam Iron
🧹 Is housekeeping service provided?
The villa is cleaned prior to each check-in. Additional housekeeping services can be arranged upon request and may be subject to extra charges.
🚭 Is smoking permitted at the villa?
Smoking is not permitted indoors. Guests may smoke in designated outdoor areas while being considerate of others.
🔒 How secure is the villa?
The property is equipped with CCTV surveillance in common areas to ensure guest safety and peace of mind.
ℹ️ General Information
🕒 What are the check-in and check-out times?
Check-in: 2:00 PM – 3:00 PM
Check-out: by 12:00 PM
Early or late check-in may be arranged upon request, subject to availability.
Check-out: by 12:00 PM
Early or late check-in may be arranged upon request, subject to availability.
👶 Are children allowed at the villa?
Yes, children are welcome. Parents and guardians are kindly reminded to supervise them at all times for safety.
🚗 Do you provide airport transfers?
No, airport transfers are not offered. Guests are encouraged to arrange their own transportation in advance.
🏖️ How far is the villa from the beach?
The beach is just a 3 to 5-minute drive away, making it convenient for morning swims and sunset walks. 🌅
🅿️ Is private parking available?
Yes, complimentary private parking is provided exclusively for our guests.
🚫 Are pets permitted?
No, pets are not allowed at the villa to ensure cleanliness and the comfort of all guests.